OdesaGas explained how to report gas readings
PJSC "Odesgaz" assured that the procedure for transmitting gas consumption data to residents of Odesa and the region has not changed. The company reminded that the data must be submitted from the 1st to the 5th of each month, even if gas consumption was zero.
PJSC "Odesgaz" has stated that consumers in Odesa and the Odesa region do not need to change their usual method of submitting gas meter readings or install new mobile applications. The company emphasized that the information regarding changes in the operation of the online service and the "CUB" mobile application does not apply to its subscribers.
"Odesgaz" remains the operator of the gas distribution system in Odesa and Odesa region, and therefore, this company is responsible for tracking gas consumption and receiving meter readings. Subscribers do not need to switch to other platforms, download additional applications, or find new ways to transmit information.
Consumers of "Odesgaz" can report meter readings in several ways: through an online form on the company's official website, in the consumer's personal account, using Telegram and Viber bots, or by calling the customer service center at (048) 705 39 09. The company reminded that meter readings must be submitted monthly, from the 1st to the 5th of each month. This rule applies even when a household did not use gas during the month or the numbers on the meter remained the same.